1. Agreement and the StoresOmni relationship
These Terms of Service (Terms) are an agreement between you and StoresOmni LLC, a New Mexico limited liability company (StoresOmni, we, us, or our). They govern our website, hosted websites and storefronts, account services, software, APIs, and related functionality (Services). You accept these Terms by an electronic acceptance action or by using the Services after being given notice of these Terms. If acting for a business, you represent that you have authority to bind it. Merchant means the person or entity operating a website or storefront using the Services. Customer means a person who visits, interacts with, or purchases from a Merchant. Merchant-specific duties apply to Merchants; account, use, and other applicable provisions also apply to Customers and other users.
StoresOmni supplies software and account infrastructure. The Merchant is the seller of record and service provider for its offerings and is responsible for its customer transactions. StoresOmni does not take title to inventory, inspect or warehouse goods, set Merchant promises, or become the seller because we host a storefront, authenticate a Customer, facilitate checkout, calculate amounts, or provide communications or operational tools. We are not a Merchant's agent, fiduciary, partner, accountant, tax adviser, bank, payment institution, money transmitter, or card network.
Depending on plan, location, configuration, and availability, Services may include hosting, custom domains, themes, pages, products and variants, physical and digital products, uploaded media and files, inventory, customer relationships, guest order access, receipts, analytics, chat and notifications, shipping and pickup scheduling, returns and refund tools, teams, integrations, and AI assistance. Describing a capability in these Terms does not make it available in every account or release. Merchant policies govern the Merchant-Customer commercial relationship; these Terms govern use of StoresOmni's Services. Mandatory consumer rights remain applicable.
2. Eligibility, accounts, and access security
You must be at least 18, or the age of majority where you live if higher, and able to enter a binding agreement to register an account. Provide accurate information, keep it reasonably current, and use only accounts and credentials you are authorized to use. Merchants must have authority to operate their businesses and offer their products in the jurisdictions they serve.
You are responsible for protecting passwords, sign-in links, verification codes, API keys, payment credentials, connected-service permissions, and other access methods; choosing appropriate team permissions; removing access when no longer needed; and promptly reporting suspected compromise to security@storesomni.com. You are responsible for authorized activity and activity arising from your failure to safeguard access, except to the extent caused by StoresOmni's breach of its obligations or as otherwise required by law. We may require email verification, additional authentication, or security checks for relevant functions. Do not impersonate another person, share privileged access contrary to permissions, or bypass security controls.
Merchant ownership, store-team membership, administrator access, and customer relationships are separate capabilities. They can coexist on one identity without automatically granting the privileges of another role. A store-team invitation grants only its applicable store permissions; it does not by itself transfer legal ownership, billing authority, or platform administration rights.
3. StoresOmni identities and store customer relationships
When registered customer accounts are enabled, creating an account through a storefront creates or uses a StoresOmni identity managed by StoresOmni LLC through our authentication infrastructure. It separately connects that identity to the current Merchant as a store-specific customer relationship. The same identity may be reused with other StoresOmni-powered stores, each with its own customer relationship. Creating or using a relationship with one Merchant does not give that Merchant access to unrelated Merchants' customer relationships, orders, chats, or activity. Merchants receive the profile, order, communication, and other information appropriate to their own store relationship and authorized functions.
An already signed-in user who chooses to create an account for a store connects the existing identity to that store; the action does not create an unrelated second identity or change existing merchant or administrator privileges. Ordinary sign-in authenticates an identity and checks the relevant store relationship; it does not automatically enroll the person as a customer of a new store. Account creation or joining a store includes acceptance of these Terms and acknowledgement of the Privacy Policy. This is not consent to marketing or optional analytics.
Guest checkout and order access may use temporary or anonymous access without creating a registered customer account. Where supported, guest orders or communications can be connected to an authenticated identity after verification of the guest access. Keep order access links and pickup codes private: possession may permit access to an order or assist with collection. Linking an identity does not give access to another person's orders or another Merchant's private records.
Closing your account with one store closes that store-specific customer relationship. It does not delete unrelated relationships or automatically delete the underlying StoresOmni identity. The identity may be retained for another active customer relationship, merchant account, administrator or team capability, or other applicable retention requirement. Where no remaining capability requires it, authentication may be removed. Orders, payments, tax, communications, and other records may remain for lawful retention purposes. For broader identity or privacy deletion requests, contact privacy@storesomni.com; the store closure control is not a global identity deletion service.
4. Plans, trials, promotions, and limited access
Available plans, including Build, Starter, Plus, Pro, and Business where offered, have different capabilities, usage allowances, storage, team and site limits, and fees. Current commercial terms are disclosed on the Pricing page, applicable plan pages, enrollment screen, invitation, order form, or negotiated agreement. They may vary by currency, region, promotion, agreement, or release stage. A free workspace does not necessarily permit live commerce. We may enforce reasonable resource limits and restrict functions when entitlement or allowance requirements are not met.
Trials, complimentary access, invitation-only access, and beta or preview functions may be offered subject to disclosed eligibility, duration, and limits. They may change or end; availability and future inclusion in a paid plan are not guaranteed. Complimentary access does not itself authorize subscription charges. Any automatic trial conversion requires the billing terms and authorization disclosed at enrollment. Do not abuse promotions or create accounts to evade limits. Export needed information before access expires; trial or preview data is not guaranteed to remain available indefinitely.
5. Subscription billing, fees, cancellation, and refunds
You agree to pay charges disclosed and accepted for the Services, including applicable subscription, usage, storage, transaction, and other platform charges. Recurring billing, when enabled and authorized, renews at the interval accepted at enrollment until cancelled under the applicable billing terms. You authorize the configured billing provider to collect those amounts and applicable taxes. Maintain accurate billing information and promptly raise billing questions with support@storesomni.com.
StoresOmni charges are separate from payment-provider processing, conversion, dispute, reserve, payout, and tax-provider or compliance charges. Where a platform transaction fee applies, its canonical basis is the discounted merchandise subtotal; shipping and customer tax are excluded, and the platform fee is not a separate Customer surcharge. The applicable rate and collection method follow accepted plan or transaction-fee disclosures. Fee and provider snapshots preserve the terms applicable to the transaction; later plan changes do not rewrite completed orders. A customer refund does not necessarily produce a refund of processor or other provider fees; actual credits depend on the applicable provider and disclosed commercial terms.
Plan or billing-cycle changes take effect according to the change terms presented and accepted, including any stated proration, credits, effective date, and provider approval. No proration, credit, or refund is implied merely by changing a plan. Unless the accepted terms state otherwise, cancellation of recurring billing takes effect at the end of the paid billing period and does not erase charges already incurred. Account closure and cancellation of a subscription are distinct actions; verify that recurring billing has been cancelled and export needed data before access ends. Where self-service controls are unavailable, contact support to request cancellation.
Unless expressly stated otherwise or required by mandatory law, StoresOmni subscription fees are non-refundable, including unused time, early cancellation, and unused allowances. Non-waivable withdrawal, cancellation, and refund rights remain available. Merchant product refunds are the Merchant's responsibility and are separate from refunds of StoresOmni fees. Unless expressly included, StoresOmni fees exclude applicable taxes. You are responsible for taxes on your purchase of the Services other than taxes on StoresOmni's net income, subject to legally required collection by StoresOmni.
For material recurring fee increases, we generally give at least 30 days' advance notice and apply changes prospectively at the next applicable billing period. A shorter period may apply where reasonably required by law, tax changes, or circumstances beyond our reasonable control, subject to mandatory notice and consent requirements. New transaction or usage charges must be disclosed before they apply. You may cancel under the applicable terms before a change takes effect. Failed payments may be retried and may lead to restriction, downgrade, suspension, or termination after applicable provider and account processes; no fixed grace period is promised. Outstanding fees remain payable.
6. Payments, providers, and tax tools
Where configured, supported integrations may include merchant-managed PayPal credentials, PayPal partner/platform connections, Stripe or Stripe Connect, and provider-authorized platform/application fees. Merchants authorize applicable operations such as payment creation, capture, refunds, reconciliation, and webhook processing through connected accounts. Provider eligibility, supported methods, currencies, permissions, reserves, settlement, and availability remain subject to the provider's terms. StoresOmni does not guarantee approval, settlement timing, payment success, or uninterrupted provider access.
Merchants must connect the correct business account, maintain provider compliance, verify currency and payment environment, and protect or revoke compromised credentials. Test and sandbox transactions do not establish live payment success. Verify live configuration and monitor actual order and payment status. StoresOmni may change supported connection methods, including requiring reconnection through an authorized provider flow, with advance notice where practicable. Fraud, disputes, chargebacks, reserves, reversals, and evidence deadlines remain the Merchant's responsibility. We may facilitate tools and records without assuming those obligations or overriding provider decisions.
Provider-neutral tax functionality may include Stripe Tax, Quaderno, or Merchant-configured manual rules, independently of the payment provider, when enabled. Tools may calculate tax, record a transaction, reverse tax following refunds, and reconcile failures. The Merchant must determine tax liability, registrations, nexus, categories, exemptions, tax-ID treatment, inclusive or exclusive pricing, shipping treatment, filing, reporting, and remittance, and validate provider settings and results. Manual configuration does not supply automatic rate updates, registration, filing, or professional advice. A zero or missing tax amount is not a legal determination of exemption. Payment or refund success does not establish that a tax commit or reversal succeeded. Provider and compliance costs may apply separately. StoresOmni is not the Merchant's accountant or tax adviser and does not undertake its filing or remittance duties merely by supplying software, except where expressly agreed or legally required.
Providers may act independently for payment, tax, identity verification, fraud, and regulatory functions. Their terms and privacy notices apply to those functions. We may restrict integrations to protect security, prevent abuse, comply with law or provider requirements, or respond to service failures. Provider choice and future configuration changes do not retroactively alter historical financial records.
7. Merchant obligations, fulfillment, and customer service
Merchants must clearly identify themselves as the seller/service provider and publish accurate, lawful, accessible store terms, privacy notices, shipping/fulfillment information, and return/refund policies appropriate to their business. Merchant-authored policies remain the Merchant's responsibility and do not replace StoresOmni's platform policies. Do not make promises on StoresOmni's behalf or imply that StoresOmni guarantees your goods or customer obligations.
Merchants are responsible for products, variants, digital-file rights and access, descriptions, prices, promotions, inventory, safety, authenticity, regulated goods, customer claims, warranties, accessibility and required disclosures; accepting and monitoring orders; fulfillment, shipping, customs, delivery, scheduled/local pickup, returns, cancellations, refunds, disputes, and customer service; and applicable consumer, product, advertising, privacy, communications, and tax laws. Software status changes do not themselves fulfill an order, settle a dispute, or ensure a Customer has received a refund.
Shipping and packaging estimates rely on Merchant-supplied dimensions, weight, packaging, tiers, service availability, insurance values, and other configuration. You must have suitable packaging and verify estimates, carrier restrictions, costs, and service promises. Differences between estimates and actual charges remain your responsibility. Pickup scheduling and verification codes assist handoff; verify the order, payment, recipient where appropriate, and goods before release. Digital delivery does not guarantee files are suitable, free of third-party rights, or accessible indefinitely. Maintain your own necessary transaction and business records.
Merchants must have a lawful basis and required permissions for Customer Data, communications, tracking, and uploads. Account creation is not marketing consent. Respect opt-outs and do not use support/chat or notifications for unlawful unsolicited messages. Where StoresOmni acts on Merchant instructions, the Data Processing Addendum applies. StoresOmni independently handles platform identity, security, billing, and other processing described in our Privacy Policy.
8. Acceptable use and prohibited businesses
Do not use the Services for unlawful goods or services, illegal drugs or unauthorized prescription medicines, counterfeit or stolen property, weapons, explosives, firearms or ammunition, hazardous materials, unlawful gambling, unauthorized financial services, money laundering, or sanctions evasion. Do not host or facilitate child sexual exploitation, non-consensual sexual content, terrorism, unlawful threats or violence, or unlawful hateful content. Restricted or regulated offerings require all applicable permissions and must also satisfy provider restrictions; StoresOmni may decline categories posing unacceptable legal, financial, or operational risk.
Do not engage in fraud, scams, misleading claims, impersonation, phishing, malware, spam, harassment, unlawful surveillance, disclosure of private information, or infringement of copyright, trademarks, patents, trade secrets, privacy, or publicity rights. Do not access another tenant's data, exploit vulnerabilities, steal credentials, circumvent authentication, fees, entitlement or usage limits, interfere with the Services, or conduct abusive scraping or unreasonable resource consumption. Report vulnerabilities responsibly to security@storesomni.com without exploiting or disclosing other users' information.
We may investigate abuse, remove or disable content, limit resources, refuse transactions or integrations, and suspend or terminate access where reasonably necessary. We are not obliged to pre-screen all Merchant Content. We may act immediately for serious security, legal, fraud, or safety risks, subject to applicable law.
9. APIs, integrations, custom domains, and third-party services
Use APIs and integrations within their documentation, authorizations, and applicable limits. You are responsible for authorized integrations, their permissions and security, and the data you instruct us to share. Third-party services are governed by their own agreements; their failures, changes, discontinuation, or incompatibility may affect Services. No integration grants rights to third-party software or content beyond the applicable licence.
For custom domains, you must own or have authority to use the domain, maintain registration and DNS, and comply with registrar and intellectual property requirements. Hosting or connection does not transfer domain ownership to StoresOmni. DNS propagation, certificate issuance, registrar actions, and external outages may interrupt availability. You are responsible for verifying configuration and avoiding conflicting or unsafe redirects.
10. Content, licences, and platform intellectual property
Merchant Content means content, products, files, media, configurations, prompts, and other material submitted by or for a Merchant. You retain your rights in Merchant Content. You grant StoresOmni a non-exclusive, worldwide licence to host, store, reproduce, display, transmit, format, and otherwise process that content to provide, secure, support, and operate the Services, carry out your instructions, and exercise rights under the agreement, including through authorized service providers. Public content may be indexed, copied, or redistributed by third parties. Do not upload content you lack rights or permissions to use.
StoresOmni and its licensors retain rights in the platform, software, designs, documentation, trademarks, and other Service technology. Subject to these Terms and applicable fees, we permit you to use the Services for their authorized purposes during your access entitlement. Do not copy, resell, reverse engineer, or create unauthorized derivative works of the Services except where a restriction is prohibited by law. Feedback may be used to improve the Services without payment or restriction; do not submit confidential third-party material as feedback.
11. Omni and AI-assisted functions
Where enabled, Omni and other AI features may provide conversational assistance, workspace insights, business or financial proposals, site generation, content or product proposals, generated images, drafts, tool-assisted changes, and change history or undo where supported. Available tools and permissions vary. Approval of one proposal does not authorize unrelated actions; critical actions may require confirmation of the exact change, recent authentication, or additional verification. Some operations remain available only through direct platform controls. Undo is limited to supported changes and cannot be assumed to reverse published, external, financial, or irreversible effects.
AI output can be inaccurate, incomplete, biased, outdated, unsuitable, or similar to another person's output. We do not guarantee its uniqueness, accuracy, legality, ownership, non-infringement, or fitness. You must review and approve applicable output and changes, verify product claims, prices, tax or financial suggestions, and obtain necessary legal, intellectual property, privacy, and compliance review before use or publication. AI assistance is not legal, tax, accounting, financial, medical, or other professional advice. You remain responsible for your business decisions and content.
Subject to applicable law and provider terms, StoresOmni does not claim ownership of your generated output solely because it was produced through the Services. This does not guarantee that copyright or exclusive rights exist. Do not submit unnecessary sensitive information, secrets, or material you cannot lawfully provide. Authorized prompts, relevant limited workspace context, tool results, and images may be sent to configured AI providers as described in the Privacy Policy. Usage allowances, model routing, cost controls, feature switches, and provider availability may limit, change, or stop an AI operation. No model, outcome, or unlimited usage is promised.
12. Copyright and infringement notices
Send copyright complaints to copyright@storesomni.com or the legal/notices address below, identifying StoresOmni LLC and the copyright complaint. A notice should include your physical or electronic signature; identification of the copyrighted work; identification and location of the allegedly infringing material, with sufficient URLs or other details to find it; your contact information; a good-faith statement that the use is not authorized by the owner, its agent, or law; and a statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the owner. Other infringement concerns may be sent to legal@storesomni.com.
We may remove or disable access, contact the submitting user, request additional information, and terminate repeat infringers in appropriate circumstances. If you believe material was removed mistakenly, contact copyright@storesomni.com for the applicable counter-notice process. Where a statutory counter-notice applies, it must contain required identification, signature, contact, good-faith, and jurisdiction/service statements; restoration follows the applicable legal process, including any timely court action. Submission does not guarantee removal or restoration. Misrepresentations may have legal consequences.
13. Service changes and availability
We may update, add, replace, suspend, or discontinue features and interfaces. We will not materially reduce core paid functionality during a current subscription term except where reasonably necessary for security, law, technology/infrastructure or third-party changes, or other legitimate operational circumstances. We give advance notice of material deprecation or discontinuation where reasonably practicable. Preview, beta, experimental, or free functions may change or end without a commitment to continued availability.
Unless expressly agreed in writing, no service-level agreement, uptime, support response time, uninterrupted access, recovery point, or zero data loss is guaranteed. We may perform maintenance and apply security or operational controls. If we permanently discontinue a paid Service before a prepaid term ends, we may provide a prorated refund of unused prepaid fees unless discontinuation results from your breach, legal requirements, or circumstances beyond our reasonable control, subject to any mandatory remedies.
14. Export, closure, retention, and deletion
Use available export or download controls during active access and keep necessary copies of your business records. Availability varies by plan, data type, and feature; no universal export format or indefinite recovery period is promised. Suspension for urgent cause may restrict export before notice. Ask support about available assistance where controls do not cover your request.
Customer Data is returned or deleted under the applicable DPA; platform account and other personal data is handled under the Privacy Policy. Closure is not instantaneous deletion of all files, orders, financial records, logs, or backup copies. Retention may be needed for transactions, law, tax, accounting, disputes, security, fraud prevention, enforcement, recovery, or legal holds. Provider-held records follow the provider's obligations and controls. Store customer closure has the limited effect described in Section 3. Do not rely on StoresOmni as your sole archive.
15. Suspension and termination
You may cancel or close through available controls or support, subject to accepted billing terms. We may restrict storefronts, accounts, APIs, content, or integrations for payment failures, suspected fraud, unlawful or abusive use, security threats, excessive resource use, provider requirements, legal process, or material risk to the Services or others. We may terminate for material or repeated breaches, unpaid charges after applicable processes, harassment of personnel, or when continued service would be unlawful or create significant harm.
Where practicable and safe, we notify you of the issue and allow reasonable resolution of a curable breach. Immediate action may be necessary without notice for serious risks. On termination, access and granted licences cease, storefronts may go offline, accrued charges remain due, and data is handled under Section 14 and applicable privacy documents. Termination does not extinguish accrued duties or mandatory rights.
16. Confidentiality
Each party must protect the other's non-public business, technical, financial, and security information with reasonable care, use it only to perform or exercise rights under the agreement, and disclose it only to persons with a legitimate need and appropriate confidentiality duties. This includes private Merchant business information and StoresOmni's non-public technology, security, and plans. Information is excluded if lawfully already known, independently developed, lawfully obtained without restriction, or public without breach. Required legal disclosure is permitted; where lawful, provide reasonable notice and cooperate with protective measures. Public storefront content is not confidential merely because it was uploaded to the Services.
17. Warranty disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE. STORESOMNI DISCLAIMS EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, AND UNINTERRUPTED OPERATION.
We do not warrant error-free service, correction of every defect, compatibility with every system, successful payments or orders, permanent integration or feature availability, or the performance or conduct of Merchants, Customers, or providers. Mandatory warranties and rights that cannot be excluded remain unaffected.
18. Merchant indemnification
The Merchant agrees to indemnify, defend, and hold harmless StoresOmni and its affiliates, directors, officers, employees, contractors, and service providers from third-party claims, liabilities, damages, losses, costs, and reasonable legal expenses arising from the Merchant's material breach or prohibited use; goods or services; customer transactions or promises, fulfillment, packaging or shipping calculations, taxes, refunds or disputes; Merchant Content including use of AI output; infringement of intellectual property, privacy, publicity, or other rights; or violation of law. This Merchant obligation is not imposed on a Customer merely for buying goods or using a customer account.
StoresOmni will give reasonably prompt written notice where practicable; delayed notice relieves the Merchant only to the extent materially prejudiced. The Merchant controls the defence with appropriate counsel, subject to StoresOmni's right to participate at its own expense. No settlement may admit StoresOmni fault, impose obligations, restrict rights, or require StoresOmni payment without our written consent. If the Merchant fails to defend, we may defend and recover reasonable covered costs. Indemnification does not apply to the extent a claim results from StoresOmni's own breach or conduct for which indemnification is prohibited by law.
19. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORESOMNI AND ITS AFFILIATES ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY, OR DATA, ARISING FROM THE SERVICES OR AGREEMENT. This includes business interruption, substitute services, missed orders, shipping discrepancies, fulfillment failures, provider holds or delays, chargebacks, refunds, customer claims, third-party failures, and incorrect domain, payment, tax, or environment configuration to the extent covered by these exclusions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORESOMNI'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE AGREEMENT OR SERVICES WILL NOT EXCEED THE GREATER OF US$100 OR THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO STORESOMNI DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Merchant sales proceeds, taxes, provider charges, and fees paid to third parties are not StoresOmni subscription fees. Multiple claims do not multiply this aggregate cap. The DPA shares this cap rather than creating a separate cap, except where mandatory law or a binding transfer instrument requires otherwise.
These limits apply regardless of legal theory, including contract, tort, negligence, or statute, even if advised of possible damages, and to the extent permitted despite failure of a limited remedy. Nothing excludes or limits liability, statutory remedies, or consumer rights that cannot lawfully be excluded or limited. You remain responsible for verifying configuration, monitoring orders, maintaining provider accounts and necessary copies, and taking precautions appropriate to your business.
20. Governing law, individual arbitration, and class waiver
New Mexico law governs the Terms and disputes, excluding conflict-of-law rules, subject to mandatory protections that apply to you. The Federal Arbitration Act governs the arbitration agreement where applicable. Except for the exceptions below, disputes arising from these Terms or the Services are resolved by binding individual arbitration in Albuquerque, New Mexico, conducted in English. You and StoresOmni waive court and jury determination of arbitrable claims to the extent permitted by law.
Either party may first send a written dispute notice describing the claim and requested relief to the other party's account contact or StoresOmni's legal contact. The parties will try in good faith to resolve it; this process does not prevent urgent relief or delay a non-waivable statutory deadline. The parties may agree on an arbitrator and lawful procedures. If they cannot agree on appointment, either may seek appointment by a court with authority under applicable arbitration law. The arbitrator must be independent, provide each party a fair opportunity to present its case, apply applicable substantive law, and issue a written award. Allocation of arbitration costs must comply with mandatory law and may not defeat non-waivable rights. The award may be enforced in a court of competent jurisdiction.
Either party may pursue eligible individual small-claims matters and emergency injunctive or equitable relief concerning intellectual property, unauthorized access, or serious security threats in an appropriate court. Courts determine formation and enforceability of this arbitration agreement where required by law. Nothing prevents complaints to regulators or exercise of rights that cannot be waived. If mandatory law prohibits arbitration or requires a particular court or location, this section applies only as far as lawful. For non-arbitrable proceedings, the parties submit to appropriate courts in New Mexico unless mandatory law requires otherwise.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY MAY BRING CLAIMS ONLY INDIVIDUALLY, NOT AS A PLAINTIFF, CLASS MEMBER, REPRESENTATIVE, OR PARTICIPANT IN A CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. The arbitrator may not combine unrelated persons' claims without all parties' agreement, except where mandatory law requires otherwise. Non-waivable statutory exceptions and remedies, including public relief where protected by law, remain unaffected.
21. Sanctions and trade compliance
You must comply with sanctions, export controls, embargoes, and trade restrictions applicable to your use, business, products, and Customers. You may not use the Services for prohibited persons, jurisdictions, transactions, or sanctions evasion. We may restrict or terminate access where continued provision would be unlawful or create material compliance risk. Provider restrictions may independently apply.
22. Notices, changes, and general provisions
You consent to electronic contracting and contractual notices, subject to mandatory law. We may send notices to your account email, through dashboard or Service notices, or other reasonable electronic means. Legal notices to StoresOmni should be sent to legal@storesomni.com or the legal/notices address below. Electronic notices are considered received when sent without delivery failure, except where applicable law or agreed procedures require otherwise. Maintain a current contact address.
We may update these Terms. We generally give at least 30 days' notice of material changes through email or the Services, with shorter notice where reasonably necessary for legal, security, regulatory, or circumstances beyond our control. Non-material changes may take effect on posting. Continued use after the stated effective date constitutes acceptance to the extent permitted by law; we seek affirmative acceptance where required. If you disagree, discontinue use and cancel under applicable terms before effectiveness, without losing mandatory rights.
These Terms, applicable commercial terms, and the DPA form the agreement; the Privacy and Cookie Policies describe personal data and storage practices and do not waive privacy rights. Mandatory law and any separately binding transfer instrument prevail. For Merchant Customer Data processing, the DPA prevails over conflicting agreement terms unless a separately negotiated written agreement expressly varies it consistently with mandatory law. A negotiated agreement otherwise prevails over these Terms; accepted plan/order terms prevail only for their specific prices, features, limits, and fees. Merchant storefront policies do not amend StoresOmni's agreement.
You may not assign your account or agreement without our written consent, except as permitted by law with a transfer of substantially all your business and subject to lawful access/ownership verification. StoresOmni may assign in a merger, reorganization, acquisition, financing, or sale of substantially all its business or assets, subject to privacy and contractual obligations. The parties are independent contractors without authority to bind each other. Except as expressly provided or required by law, there are no third-party beneficiaries.
A provision found unenforceable is enforced as far as lawful, with the remaining provisions continuing. A waiver must be written; delay is not waiver. We are not liable for delays or failures beyond reasonable control, including disasters, war, unrest, government actions, telecommunications, power, cloud, or third-party outages, subject to mandatory obligations. Accrued payment obligations, Merchant responsibilities, content rights as necessary for retention, confidentiality, indemnification, disclaimers, liability limits, disputes, and retention/deletion provisions survive as their nature requires. Headings are for convenience.
Contact StoresOmni
StoresOmni LLC, a New Mexico limited liability company. Legal and notices address: 1209 Mountain Road Pl, STE N, Albuquerque, NM 87110, United States.
Support: support@storesomni.com · Privacy: privacy@storesomni.com · Security: security@storesomni.com · Legal: legal@storesomni.com · Copyright: copyright@storesomni.com
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